Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention
by Mandy Wolf Detwiler — Editor, Connect Media
Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on prioritizing the "human heart" of the business through rapid recruitment, authentic culture building and collaborative leadership partnerships.
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Meet the Top 30 Movers & Shakers: Restaurant Marketing
by Cherryh Cansler — Publisher, FastCasual.com
We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston. Registration is open.
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Dairy Queen partners with Presto to bring Voice AI to drive-thrus
American Dairy Queen Corp. has partnered with Presto to implement Voice AI technology in its drive-thru lanes, following a successful test at corporate-owned…
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Little Caesars VP of franchise development talks brand growth, solid operations
by Mandy Wolf Detwiler — Editor, Connect Media
Podcast host Mandy Detwiler talks to Bryan Ketelhut, VP of franchise and business development for Little Caesars.
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7 strategies for creating high-performing culture, building a winning team
by Jim Knight — Founder & CEO, Knight Speaker
Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a standard team into a growth-driving powerhouse.
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Miso Robotics
Through the AI-powered 'Flippy' fry station, Miso deploys proven AI automation that solves the fry station staffing crisis for high-volume restaurant chains. Flippy automates your entire fried menu operations end-to-end, the industry's most dangerous and hardest-to-staff position.
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Rethinking Peak Performance in the Digital Restaurant Era
Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations detect problems only after they begin affecting customer loyalty. Leading restaurant brands are adopting a new approach: Unified Experience Management® (UXM).
