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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his appearance at the Restaurant Franchising & Innovation Summit 2026.

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Tips, advice for selecting the right franchise location

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.

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White Castle broadens freezer aisle availability for Cheddar Bacon Cheese Slider

White Castle is expanding the retail distribution of its Cheddar Bacon Cheese Slider following a limited initial release last year.

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The 4:30 am grind: How a cotton-field startup turned into an artisan pizza empire

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Joe Carlucci, founder and owner of Valentina's Pizzeria & Wine Bar in Alabama. Carlucci, who has dozens of years in pizza, is a member of the World Pizza Champions and a leader in the industry.

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Measuring the impact of culture change in the workplace

by Jim Knight — Founder & CEO, Knight Speaker

To successfully transform company culture, organizations must move beyond mission statements by tracking specific metrics — such as engagement, turnover and productivity — while utilizing consistent feedback loops and data-driven tools to ensure the shift drives both employee satisfaction and business results.

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