Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his appearance at the Restaurant Franchising & Innovation Summit 2026.
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Tips, advice for selecting the right franchise location
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.
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Chick-fil-A intros Jalapeño Ranch Club Chicken sandwich, Strawberry Hibiscus beverages
Chick-fil-A will add a new chicken sandwich and a line of strawberry hibiscus drinks to its national menu starting March 9, according to a press release.
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Strategic sizzle: Why Houston TX Hot Chicken prioritizes smart growth over rapid expansion
by Mandy Wolf Detwiler — Editor, Networld Media Group
Houston TX Hot Chicken is leveraging its "electric" brand energy and massive social media following to drive organic franchise leads and fuel a strategic, nationwide expansion.
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How 'low-hire, low-hire' puts QSR employee experience in the hot seat
by Michael Spataro — SVP, Alliances and Employee Value Solutions, Legion Technologies
To maintain true workforce stability and avoid stagnation in a "low-hire, low-fire" market, quick-service restaurants must prioritize the employee experience by leveraging AI-driven scheduling, flexibility and modern benefits like on-demand pay.
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