Tord Olav Dønnum on the future of autonomous foodservice
by Richard Slawsky — Editor, Connect Media
Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help operators improve profitability while preserving the human side of hospitality.
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How Church’s Texas Chicken uses real estate discipline to drive franchise growth
by Mandy Wolf Detwiler — Editor, Connect Media
Church’s Texas Chicken is bucking the fast-food trend of large, expensive experiential builds by pivoting to a "simplify and amplify" strategy, utilizing smaller, hyper-efficient restaurant footprints that cut construction costs in half, open new urban markets and boost operational efficiency and franchise growth.
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Free webinar will teach restaurant operators how AI can personalize offers
Restaurant operators have long relied on customer segmentation to tailor promotions, but advances in artificial intelligence are making true one-to-one…
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From kitchens to tech hubs: Inside fast casual’s digital revolution
In the latest episode of the Restaurant Operator Podcast, Cherryh Cansler, publisher of FastCasual.com, sits down with Luke Wilwerding, Vice President of North America Sales at Elo Touch Solutions, to unpack the highly anticipated FastCasual Top 100 Movers & Shakers list.
The Power of the Rearview Mirror and the Windshield: An activity of reflection and projection
by Kathleen Wood — Founder, K. Wood Partners
Using the metaphor of a vehicle's small rearview mirror and large windshield, columnist Kathleen Wood shares a structured framework designed to briefly reflect on past lessons and proactively plan for future personal and professional success.
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The 1:1 Personalization Playbook: Using AI to send every guest their own offer
In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, will walk through the playbook to start personalizing your own offers right away.
