Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention
by Mandy Wolf Detwiler — Editor, Connect Media
Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on prioritizing the "human heart" of the business through rapid recruitment, authentic culture building and collaborative leadership partnerships.
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Meet the Top 30 Movers & Shakers: Restaurant Marketing
by Cherryh Cansler — Publisher, FastCasual.com
We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston. Registration is open.
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Little Caesars launches AI ordering feature through ChatGPT
Little Caesars has launched a feature that allows customers to order pizza through ChatGPT by integrating the AI's conversational abilities with the company's…
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Little Caesars VP of franchise development talks brand growth, solid operations
by Mandy Wolf Detwiler — Editor, Connect Media
Podcast host Mandy Detwiler talks to Bryan Ketelhut, VP of franchise and business development for Little Caesars.
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Why small businesses treat loyalty like a luxury — and why that’s killing them
by David Strauss — SVP Sales, SumUp
In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core operational priority rather than a side project, leveraging behavior-based programs to secure predictable revenue.
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HungerRush
HungerRush brings every part of your restaurant together — orders, guests, data — in one platform built for fast casual and quick-serve multi-location brands ready to grow.
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Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands
Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.
