4 places where your catering program is leaking revenue

by Kelly Grogan — Founder, CRUMBS

When you treat every catering order as a relationship worth tending to, the revenue follows. When you treat it as a transaction to fulfill and move on from, you stay stuck chasing new orders because you keep losing the ones you already had.

Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on prioritizing the "human heart" of the business through rapid recruitment, authentic culture building and collaborative leadership partnerships.

Loyalty transactions surge 28% as QSR habits shift; kiosks rising in popularity

PAR Technology Corporation released its 2026 Quick Service Restaurant Operational Index Report on Tuesday, revealing that loyalty program members are now…

7 strategies for creating high-performing culture, building a winning team

by Jim Knight — Founder & CEO, Knight Speaker

Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a standard team into a growth-driving powerhouse.

Miso Robotics

Through the AI-powered 'Flippy' fry station, Miso deploys proven AI automation that solves the fry station staffing crisis for high-volume restaurant chains. Flippy automates your entire fried menu operations end-to-end, the industry's most dangerous and hardest-to-staff position.

Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations detect problems only after they begin affecting customer loyalty. Leading restaurant brands are adopting a new approach: Unified Experience Management® (UXM).