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Features

Part 1:  Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

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The 'people-first' philosophy that turned a broke delivery driver into Domino’s largest U.S. franchisee

by Mandy Wolf Detwiler — Editor, Connect Media

Former delivery driver Brian Bailey scaled his Domino’s franchise from a single New Mexico location into a massive 160-store empire by maintaining a strict…

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Off-premise blitz: Turning pandemic survival tactics into long-term growth engines

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders at the Restaurant Franchising and Innovation Summit highlighted how the shift from convenience to a permanent off-premise model requires a…

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Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

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Wendy’s Q1 sales decline 7.8% as Project Fresh turnaround gains momentum

by Amy Sorter — Writer and Editor, Connect Media

Wendy's reported its Q1 2026 results on May 8, focusing on its Project Fresh initiatives.

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Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

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Diving deeper: Looking beyond sales for improved restaurant marketing

by Bradley Cooper — Editor, Connect Media

At the Restaurant Marketing Workshop in Boston from June 2 to 3, panelists will discuss how to do a deep dive into your brand's marketing and menu decisions.

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Yum Brands takes flight in Q1 as KFC fuels global ascent

by Amy Sorter — Writer and Editor, Connect Media

Taco Bell also posted strong first-quarter results, with U.S. same-store sales increasing 8% quarter over quarter and 18% over a two-year period.

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More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

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Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

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Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

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How Flying Dolly’s is cooling down the Gulf Coast

by Mandy Wolf Detwiler — Editor, Connect Media

Flying Dolly’s is a community-focused boutique creamery that pairs nostalgic, artisanal ice cream with authentic New Orleans-style snoballs, leveraging a…

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Synergy in a slice: Inside the dual-concept model driving Hungry Howie’s Texas expansion

by Mandy Wolf Detwiler — Editor, Connect Media

Entrepreneur Jay Dhaliwal is leveraging a high-traffic "one-stop-shop" model in Fort Worth by operating a lean Hungry Howie’s franchise within a co-branded gas…

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Cicis Pizza takes No. 1 spot on Pizza Marketplace's 2026 Top 100 Movers & Shakers list

by Mandy Wolf Detwiler — Editor, Connect Media

Cicis Pizza took home the top honors as Pizza Marketplace's annual event in Las Vegas; Moto Pizza won a tech award from XRobotics and Pizza Nova's Domenic…

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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his…

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Tips, advice for selecting the right franchise location

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.

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The Pop's Beef legacy: How Frankie Radochonski joined the family grill

by Mandy Wolf Detwiler — Editor, Connect Media

After sharpening his skills at another sandwich chain, Frankie Radochonski returned to his roots to evolve from a general manager into a successful multi-unit…

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Beyond the balance sheet: why the future of franchising is proactive, not passive

At the upcoming Restaurant Innovation and Franchising Summit, industry experts will share strategies for moving beyond passive bookkeeping to maximize…

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Rita’s Italian Ice & Frozen Custard heats up 2026 with $60K drive-thru incentive program

by Mandy Wolf Detwiler — Editor, Connect Media

Rita’s Italian Ice & Frozen Custard is launching an aggressive 2026 incentive program offering up to $60,000 in direct cash support to franchisees who open…

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Speaker Spotlight: Eddie Flores, co-founder L&L Hawaiian Barbecue, chairman of L&L Franchise, Inc.

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In his RFIS keynote Eddie Flores will share "unconventional" strategies that led L&L Hawaiian Barbecuse to eight consecutive #1 Asian food franchise rankings.

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