White Papers, Case Studies, Industry Reports and Webinars

Featured White Papers

Canning Green Beans Ecoprofile of Truitt Brothers Process This study is an assessment of the environmental impacts of canning green beans at the Truitt Brothers Cannery in Salem, Oregon. It is compared to a hypothetical freezing process at the same location. Tags: Case Studies, Food & Beverage, Going Green, Sustainability Sponsored by: Truitt Brothers, Inc.

Webinar: Serve up sales increases through online ordering Everyone knows that online ordering is becoming an increasingly important part of the restaurant business. In these tough economic times, however, restaurant owners are reluctant to invest time and money in a costly new technology without a clear understanding of the returns. Tags: Online Ordering, Online Services, POS Systems, Webinar Sponsored by: Orderup.com

How Can You Reduce Your Labor Costs without Sacrificing Speed Of Service? It’s true that complying with labor-related laws, regulations, and policies can be expensive. But it’s best to proactively minimize this risk and increase organizational compliance — because the alternative could cost you your business. Tags: Software, Software - Back Office, Software - Labor Management Sponsored by: Kronos Incorporated

National Restaurant Association Keynote Speaker (Slides) Immediate Past Chairman of the National Restaurant Association, Michael Kaufman, shares details on every aspect of the current restaurant industry. Download the slides of the keynote presentation here. See how the Fast Casual Alliance and the National Restaurant Association are joining forces to create an Industry Council for the Fast Casual Segment. Tags: Ask the Experts, Associations, National Restaurant Association, Trade or Association Sponsored by: Fast Casual Executive Summit

Employee Screening: Finding the Right Employees Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees. Tags: Financial Management, HR, Operations Sponsored by: iiX Employment Screening Services

Webinar: Survivor's Guide to Deploying Kiosks This is the first in a series of deployer-focused webinars where members of the Self-Service & Kiosk Association Deployer Council discuss key points to help you have a successful self-service program. They provide integrated and informative data focused on today’s economic conditions, customer attitudes and how kiosks can add value and help you achieve your corporate goals. Tags: Kiosks, Kiosks & mini kiosks, Kiosks/Self-Service, Operations, Retail Self-Service, Self Service, Self-service, SSKA, SSKA Highlights, Successful Kiosk Projects Sponsored by: Kiosk Information Systems

Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a simple and effective way to prevent the spread of foodborne illness in a restaurant. While foodborne illness spreads easily, many cases of it can be prevented by effective handwashing. Tags: Operations, Safety, Service Sponsored by: Risk Services Corporation

Increase sales with online ordering Simply put, OrderUp.com is an online food ordering solution for any restaurant who seeks a cost effective online ordering presence. Tags: Back Office, Online Ordering, Online Services Sponsored by: Orderup.com

Remote Key Loading for ISOs Security standards require that keys for ATMs must be changed every 12 months, meaning the old system of manually changing keys is no longer efficient. Remote key loading offers labor savings, operating efficiency and enhanced security, without the possibility of human error. Tags: ATMs, Bank Branch Security, Banking/Financial, Encrypting PIN Pads (EPP), Key Management, Remote Management, Remote monitoring software, Security, Security Systems, Technology Sponsored by: Tranax Technologies, Inc.

Automating Workforce Management : Optimizing Resources, Lowering Costs in a Challenging Economy At many organizations, workforce management processes have yet to benefit fully from automation. Processes for scheduling, tracking time and attendance, and managing absences are not automated and therefore tend to be disconnected from each other as well as from payroll and HR processes. Tags: Software, Software - Back Office, Software - Labor Management Sponsored by: Kronos Incorporated

Self-service makes crowded counter lines a thing of the past Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service.“We were looking for a way to use this technology for delis in an effort to speed up the order fulfillment process,” said Ryan McWhirter, IT manager for Nino Salvaggio. Tags: Guest Sevices, On-site Customer Management / Paging, Sandwich, Self Service, Store Design Sponsored by: NEXTEP SYSTEMS

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for business interruption due to physical damage, commercial property coverage fails to address the unique exposure you have as a restaurant for loss of revenues due to foodborne illness outbreaks. Tags: Insurance, Legal Issues, Operations, Safety, Webinar Sponsored by: Risk Services Corporation

Webinar: Seven ways to cut costs with retail systems integration and roll-outs Retail technology like digital signage and next-generation POS can generate revenue, increase efficiency and satisfy customers – but it also requires intelligent use of resources to deploy and maintain. In this webinar, you'll learn seven strategies for working with your systems integration and roll-out teams in order to save money, make the most of your assets, and get deployments up and running faster. Tags: Back Office, Delivery/Installation, Digital Signage, Installation & Integration, Large-Scale Deployment, POS, POS Systems, Webinar Sponsored by: National Service Center

Culinary Experience for the Innovators (Slides) Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven attitude. Download the slides from presentations given by: Phil Costner, La Madeleine/ Dan Ross, US Foodservice at the Fast Casual Executive Summit 2009. Tags: Food & Beverage, Guest Sevices, Healthier Food Options, Hot Products, Service, Trends Sponsored by: Fast Casual Executive Summit

2008 Fast Casual Restaurant Top 100 Movers & Shakers As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the half-trillion-dollar restaurant industry, paring the list down to just 100 is not for the faint of heart. Tags: Branding, Fast Casual Magazine Sponsored by: FastCasual.com

Brain Exchange (Slides) Brain Exchange Session. Find information on discussions relating to eight topics including: Fast Casual Startups, Menu Development, Web & Social Marketing, Team Dynamics, Winning Brand Design, Building Online Ordering and Catering, Direct Mail, and Leadership Techniques. Tags: Branding, Communications, Franchising, Marketing, Marketing/Advertising, Networks/Connectivity, Online Ordering, Online Services, Trends Sponsored by: Fast Casual Executive Summit

Four Steps for Protecting Pizza Delivery Services Reckless drivers and dangerous customers can leave a restaurant owner feeling vulnerable. One accident by a delivery driver or a dangerous customer can leave an owner liable. However, there are precautions that can be taken so owners can protect their customers, their drivers and themselves. Tags: Crime, Delivery, Insurance, Italian/Pizza, Legal Issues, Papa John's, Safety Sponsored by: Risk Services Corporation

Seize the Opportunity to Improve Operations In 2008 the United States faced a crumbling economy and the worst financial crisis it had seen in more than 20 years. Restaurant industry operators were hit from all sides by a host of troubles including rising commodity costs, shrinking margins, and ballooning fuel prices — all of which were out of their control. Tags: Software, Software - Back Office, Software - Labor Management Sponsored by: Kronos Incorporated

Opportunities emerge for self-service in retail and hospitality Two new customer surveys show that demand is growing for more self-service in retail and hospitality. Tags: Bill Pay, Bill Payment, Customer Experience, Research & Reports, Retail, Retail - General, Self Service, Self-Checkout, Self-service, Stats and Facts Sponsored by: NCR Retail

Implementing Retail Workforce Management:An Insider’s Secrets The secret to rapidly realizing the full potential of a workforce management solution lies in how well it’s implemented. While a number of retailers are flocking to best-in-class workforce management systems to boost revenue, customer service, and employee satisfaction, only those who leverage best practices in marrying the software to their own organizations reap the maximum available benefits. Tags: HR, Operations Sponsored by: Kronos Incorporated

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